Bitbank, established in 2014, stands as one of Japan’s oldest cryptocurrency exchanges, operating with full JFSA licensure in a notoriously stringent regulatory landscape. The platform offers spot trading exclusively in yen, margin capabilities, and crypto lending services, while leading in domestic altcoin volumes—particularly XRP. Security features include robust two-factor authentication and strict AML protocols, though international reach remains limited (individual foreign traders need not apply). Corporate accounts from overseas entities, however, enjoy access to this disciplined Japanese crypto marketplace.

The Japanese cryptocurrency landscape, with its distinctive regulatory framework and market dynamics, has spawned several significant trading platforms—and Bitbank stands prominently among them.
Initially launched in 2014 under the name Bitcheck, Inc., this exchange has evolved into one of Japan’s oldest and largest cryptocurrency marketplaces, earning full licensure from the Japanese Financial Services Agency (JFSA) and establishing itself as a compliant player in a notoriously stringent regulatory environment.
Bitbank’s service offerings reflect the measured approach characteristic of Japanese financial enterprises.
In Japan’s meticulous financial ecosystem, Bitbank epitomizes prudent service design—functional without extravagance, reliable without flashiness.
The exchange provides spot trading denominated exclusively in Japanese yen, alongside margin trading and cryptocurrency lending services—a trifecta of offerings that, while not revolutionary in scope, delivers the essential functionality demanded by domestic traders.
Its claim to fame? Leading domestic altcoin trading volumes and, significantly, capturing the top position in 30-day Ripple (XRP) trading volume back in 2018, an achievement that speaks to its particular strengths in certain cryptocurrency niches.
Security and regulatory compliance form the backbone of Bitbank’s operational philosophy (as one might expect from an entity operating under the watchful eye of the JFSA).
Two-factor authentication protects user accounts, while strict adherence to anti-money laundering protocols restricts corporate accounts from jurisdictions with questionable AML/CFT measures. Unlike BTCBOX, which has maintained offline cold storage for customer assets over its decade-long operation without security incidents, Bitbank employs its own protective measures. Investors should be aware that crypto assets traded on the platform are not legal tender and subject to significant price volatility. In light of recent security incidents in the industry, Bitbank has emphasized its commitment to preventing social engineering attacks similar to those that cost Coinbase up to $400 million.
Curiously, Bitbank maintains a curious withdrawal policy: users can extract their assets in cryptocurrencies but not in Japanese yen—a limitation that might raise eyebrows among those accustomed to seamless fiat off-ramps.
While firmly rooted in Japan’s domestic market, Bitbank has begun extending its reach internationally, particularly for institutional traders.
The exchange now accepts corporate accounts from entities registered outside Japan and offers customer support in English and Chinese.
However, individual traders outside Japan will find themselves excluded from the platform’s services.
For algorithmic traders, Bitbank provides robust API connectivity—both REST and real-time stream options—enabling sophisticated trading strategies for those technologically inclined to implement them.
Frequently Asked Questions
What Are Bitbank’s Withdrawal Fees Compared to Other Japanese Exchanges?
Bitbank’s withdrawal fee structure stands reasonably competitive within Japan’s cryptocurrency ecosystem.
For JPY, they charge ¥550 (under ¥30,000) or ¥770 (over ¥30,000), which aligns with the typical ¥500-¥1,000 range across Japanese exchanges.
Their crypto withdrawal fees—0.0006 BTC for Bitcoin—run slightly above the global average (0.00053 BTC), while their 0.0015 LTC fee for Litecoin remains on par with domestic competitors.
Their transparency in fee disclosure gives them a subtle edge over certain more obfuscatory platforms.
Does Bitbank Offer a Mobile App for Trading?
Yes, Bitbank offers a mobile app for both Android and iOS devices, allowing users to trade cryptocurrencies on-the-go.
The app features an intuitive interface supporting various order types (market and limit orders) and provides real-time market data.
Remarkably, traders can start with as little as 1 yen—a surprisingly low barrier to entry.
The platform maintains security through robust measures including offline cold wallet storage while integrating seamlessly with Bitbank’s desktop services.
How Does Bitbank Handle Customer Support for International Users?
Bitbank caters to international users with multilingual support (English and Chinese), though some communication hurdles persist.
While non-Japanese residents face personal account restrictions, corporate accounts remain available—subject to stringent AML/CFT compliance.
Support channels include an AI-powered chatbox, ticket system, and email support, though the limited hours (10:00-19:00 weekdays) might frustrate users in distant time zones.
For complex matters like KYC completion, international users may require translation assistance.
What Security Measures Does Bitbank Implement to Protect User Assets?
Bitbank fortifies user assets through a multi-tiered security apparatus that would make even the most paranoid crypto hodler breathe easier.
Their FSA-licensed operations mandate cold wallet storage—keeping digital assets in offline vaults rather than hot wallets (those tempting targets for hackers).
Two-factor authentication adds another layer, while robust encryption protocols secure transactions.
The exchange’s Japan-based servers operate under stringent regulatory oversight, with access restrictions providing a final defensive perimeter against potential threats.
Can Non-Japanese Residents Open Accounts on Bitbank?
Non-Japanese residents face a bifurcated reality when approaching Bitbank’s digital doorstep. While personal accounts remain firmly off-limits, corporate entities can indeed establish a presence—provided they qualify as registered institutional trading firms or hedge funds.
The Japanese interface presents a linguistic labyrinth during KYC verification, though multilingual support stands ready to assist corporate clients.
Companies hailing from jurisdictions with subpar AML/CFT frameworks need not apply, as Bitbank maintains stringent regulatory compliance throughout its operation.